Solar cell, copper toroid, circuit board, heatsink, fuse and MC4 connectors on a dark surface

Solar support, without the site visit.^**Just kidding. We do site visits too.

Book a video call with a certified technician, keep your system under watch every day, and learn from the field through short video posts.

Book appointment See services

Three ways we keep your system producing.

Tablet on a video call with a HecTech technician marking a connector on a solar array, a phone on a voice call, earbuds and a lapel mic

Online service calls

Diagnose faults, walk through settings, or plan an upgrade over video — 15, 30, or 60 minutes.

Tablet showing a solar production curve and monitored homes

Remote monitoring

Daily watch on production, batteries, and faults across EG4, Enphase, SolarEdge, Lux and Schneider.

Video courses & field notes

Video courses and short, practical field notes on troubleshooting, commissioning, and reading your monitoring data.

Most problems are solved on the first call.

Share your screen, point your phone at the inverter, and we'll walk you through the fix. If it needs hands on the roof, you'll leave with a clear plan.

Quick question · 15 min$29.99

Diagnostic call · 30 min$59.99

Deep dive · 1 hour$99.99

Pick a time

Solar basics

Free quick answers

Short explainers on the questions we hear most. New ones added often.

Free

Series vs. parallel

Series adds up voltage. Parallel adds up current. Here's why that matters for your panels.

Read free →Free

DC vs. AC

Your panels make one kind. Your house runs on the other.